Who we are?
MerlinFX.
The next step in the evolution of your business.
Like our name, Merlin, we create a sense of “magic” for your customers by building a website where they can buy, learn, search, engage and build a personal relationship with you.
We understand that your website is about the business of e-commerce and generating sales.
We also know that the most effective way to make sales is through personal relationship-building tools. These include customised online shopping profiles, e-newsletters, web surveys, blogs, and tailored live news with social media integration.
You’ll also find our approach to customer service is personal. Do you have a unique product? A challenging brief? A new idea you’d like to develop? We’ll customise the solution.
What web tools do we offer?
Our website is powered by an easy-to-use web applications system.
We pack your site with tools for:
- Sales. A secure online store allows your customers to buy, renew or upgrade.
- Manage. A content management system gives you the power to update your site.
- Integration. Your database system and website will feed into each another seamlessly.
- Education. Search functions help your web users learn more about you.
- Speed. Your site is hosted on secure, fast servers.
- Feedback. Web surveys generate fast, honest feedback from customers.
- Marketing. Technologies such as e-newsletters, emails,SMS campaigns and integrated social media features allow you to talk directly to your customers, at a lower cost than traditional advertising.
- Tracking. Monitor your website visits, most popular pages and least effective pages. It’s valuable information that helps you optimise – or improve – your website and sales.
How do we work?
We work with you as a partner.
We listen to what you need, because you’re an expert in your own business. And we offer strategic web advice, because we’re the experts in online media.
Together, we build a rich web experience for your customers. Our work spans small to medium businesses, corporate enterprises and community groups. Backed by a team of programmers, engineers, designers and copywriters, MerlinFX specialises in:
- Java, advanced Java scripting and JSP
- HTML, DHTML and XML
- Microsoft.Net 2.0 and SQL server (Certified Microsoft Partner)
- Flash and action scripting
- Silverlight, AJAX